"Unwanted" or "Junk" Folder Being Added To Outlook

I recently had an issue with Outlook, mysteriously it created a new folder name "Unwanted" and started filtering all mail into that folder instead of the Inbox. What's also strange, in the Search Folders > Unread Messages didn't reflect the same unread.

After that, I googled for this and found, Issue reported with Samsung Galaxy phones.

 

Samsung Galaxy phones has its own SPAM filtering built into the phone. In that SPAM filter, our *@domain.com was listed...along with a bunch of other email addresses.

**Note** This issue/fix applies to several model lines of the Samsung Galaxy

Here's what you need to do to fix it:

1. On the phone, open the E-Mail app
2. Hit the Menu Key > Settings > General Settings
3. Select Spam Addresses and look for any errant email addresses, especially*@yourdomain.com entries, which would filter any messages from your domain.
4. Remove those addresses

Now the user can move the messages out of the Unwanted Folder and delete that folder, and email will stop being filtered improperly.